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Last updated: 03 Mar 2026, 05:32 AM
IT Ticketing System Report

This Month’s Summary

Status Count
Ticket Logged 12
Open 7
Closed 5

Open by Entity (This Month)

Entity Count
GE-PSR 4
SID 6
SRS-LRT 2

Closed Tickets by Staff (This Month)

Support Staff Count
Lim Qoon Ooi 3
Mohamad Aiman Bin Ahmad Nizam 2
Subscription, Warranty & License Expiry Tracker
Item NameSerial NumberTypeEntityStart DateExpiry DateDay(s)
EXTREME NETWORKS ACCESS POINT – AP305C-1-WR03052303033057SubscriptionSID11/03/202510/03/20267
EXTREME NETWORKS ACCESS POINT – AP305C-1-WR03052303032620SubscriptionSID11/03/202510/03/20267
EXTREME NETWORKS ACCESS POINT – AP305C-1-WR03052303032428SubscriptionSID11/03/202510/03/20267
EXTREME NETWORKS ACCESS POINT – AP305C-1-WR03052303032302SubscriptionSID11/03/202510/03/20267
EXTREME NETWORKS ACCESS POINT – AP305C-1-WR03052303032275SubscriptionSID11/03/202510/03/20267
EXTREME NETWORKS ACCESS POINT – AP305C-1-WR03052303033711SubscriptionSID11/03/202510/03/20267
EXTREME NETWORKS ACCESS POINT – XIQ PILOT SAAS, PWP SAAS SUPPORT0319-25E4-H7I8-F5E4-G6J9SubscriptionSID10/04/202510/03/20267
CISCO BUSINESS SWITCH CBS350-48T-4G-UKPSZ27081CZLSubscriptionSID04/04/202503/04/202631
CISCO BUSINESS SWITCH CBS350-48T-4G-UKPSZ27081D3DSubscriptionSID04/04/202503/04/202631
CISCO BUSINESS SWITCH CBS350-24P-4G-UKF0C2809Y0PYSubscriptionSID04/04/202503/04/202631
Procurement Report

Active Procurement by Entity

Entity Count
GE-PSR 41
GG-SSS 2
SID 45
SRS TC 43
SRS-LRT 199
SRSC 1

Active Procurement by Category

Category Count
Computer (Hardware, Software & Maintenance) 269
ERP S4 Hana 1
Maintenance Cost (Network, Data Centre, Servers, M365, etc.) 21
Office Setup 2
Others 38

Procurement Report - This Month

Status Count
ACTIVE 7
Tickets Open More Than 90 Days
No. Ticket ID Date Entity Requestor Description Notes Updated
1 PC000011 19/09/2024 SID CHOONG HUEY MIN GB_DN504791_DD26.07.2024_RM64,457.64 Priscilla will prepare to do the batching. 04/09/2025 10:40 AM
2 PC000183 26/07/2025 SRS TC HAFIZA BINTI TARIP INV 5300000375-SRS TC-RE: GB-EXPENSES PAID ON BEHALF 5300000358-5300000377 DD 09.01.25 Pending SKL confirmation 16/10/2025 10:42 AM
3 PC000185 29/07/2025 SID ROSLI BIN CHE ROSE Payment BackupSimple - M365 Backup for Business Software One will issue CN for this charges. 26/08/2025 09:50 AM
4 PC000192 06/08/2025 SRS-LRT ROSLI BIN CHE ROSE iPad Air for LRT (60 Units) Item received by Syahmi 16/02/2025. Pending PRF 19/02/2026 08:42 AM
5 PC000217 11/08/2025 GE-PSR INTAN IRWANI BINTI MOHAMAD ZIN Annual subscription license for at least one user for the Advanced Line Chart (Pro) and Dual Axis Scatter Chart (Pro) Power BI visuals. Sent to GE finance to proceed payment 23/10/2025 08:24 AM
6 PC000257 18/09/2025 GE-PSR LOO SOAK WAI GESB INTERCO-5300000351-5300000374-EXPENSES POB FEB 2025 (back charge from GEHQ to GGSSSJV.) Pending confirmation from GE C&C whether able to charge amount to GG-SSS JV. 20/11/2025 04:24 PM
7 PC000258 18/09/2025 SRS-LRT ONG HOOI PENG GEHQ-EPO-ROGUE ASIA-PTMP-UPHEP-INV-2509-00045 (Back charge HQ to SRS-LRT) Pending Sie Su Min for confirmation 20/11/2025 12:12 PM
8 PC000263 23/09/2025 SRS-LRT ONG HOOI PENG Inter-co billing back-charge to SRS Consortium SB GB 5300000102 Ms Ong sent reminder to HQ for the CN status 17/12/2025 01:31 PM
9 PC000264 23/09/2025 SRS-LRT ONG HOOI PENG Inter-co billing back-charge to SRS Consortium SB GB 5300000058 Ms Ong sent reminder to HQ for the CN status 17/12/2025 01:31 PM
10 PC000286 13/10/2025 GE-PSR OOI SOO CHENG GB-FY26 IT PACKAGE CHARGE (GIA & GIU), INV5300000282-5300000299 (GB to SRSTC) Pending budget from En Rosli 04/11/2025 08:35 AM
11 DS000915 16/10/2025 SRS-LRT AZMI BIN ABDUL RANI Missing 2-unit tablet Samsung Pending update from user 20/11/2025 12:20 PM
12 PC000295 27/10/2025 SID MARIANNE LOKE XIANG YING Request for iPad Pro 2 unit for support the programming, control, and digital linkage with the scale model at our upcoming sales gallery iPad delivered. Pending delivery: Tempered glass 27/02/2026 02:30 PM
13 PC000297 29/10/2025 SRS-LRT HATEM AQIL BIN MIOR AHMAD TERMIZI Request for 2 unit Adobe Pro (Chu Chi Heng & Tan Yeng Kiang) and 1 unit monitor (Tan Yeng Kiang) PRF sent to Finance 12/11/2025 03:56 PM
14 PC000305 04/11/2025 SRS-LRT ONG HOOI PENG INV-2510-00282_HP PPS SALES - Charges for laptop and monitor procured for Maanoj Kumar PRF sent to Finance 04/11/2025 02:42 PM
15 PC000307 05/11/2025 SRS-LRT ROSLI BIN CHE ROSE Laptop/Desktop Procurement Batch 6 (37 units) Partial delivery on 20/1/2026 21/01/2026 03:13 PM
16 PC000308 05/11/2025 SRS-LRT MOHAMMAD AZIM BIN MOHD NASIR Request for BIM Specs laptop with Adobe Acrobat Pro and Lumion 10 Pro MTL/SRSL/IT/10982 pending Haziela approval 02/03/2026 01:05 PM
17 PC000309 06/11/2025 GE-PSR MUHAMMAD SAFUAN BIN MOHAMED MUHAIYIDDIN Replacement for Storeyard PC Item received (31/12/2025) . Pending process payment 06/01/2026 08:27 AM
18 PC000311 07/11/2025 GE-PSR INTAN IRWANI BINTI MOHAMAD ZIN Request For License- PowerBI Visuals PRF approved and sent to Finance 17/12/2025 11:51 AM
19 PC000318 14/11/2025 GE-PSR CHUA OWI KEAT Request to upgrade laptop storage to 1TB Need to start back from the RFQ due to supplier cannot proceed with the issued PO 19/02/2026 08:05 AM
20 PC000321 20/11/2025 SRS-LRT HATEM AQIL BIN MIOR AHMAD TERMIZI 1 unit power spec desktop and 2 unit Civil 3D for Drafter (Survey Dept) Sent email (02/03/2026) to Vendor for the ETA 02/03/2026 11:30 AM
21 PC000322 20/11/2025 SRS-LRT ONG HOOI PENG GB 5300001290 NOVENTIQ-MS O365(EAS) 2024 06/24-05/25 - RM520.38 CN 5400000197 included. Pending review. 20/11/2025 12:19 PM
22 PC000324 20/11/2025 SRS-LRT ONG HOOI PENG GB 5300000146 SRSC-NOVENTIQ-MS 0365 2025 (01/06/25-31/05/26) - RM40,466.52 Namelist pending review. 20/11/2025 12:23 PM
23 PC000330 25/11/2025 GE-PSR OOI SOO CHENG GE PROJECT-8600001121-8600001135-EXPENSES POB OCTOBER 2025 Pending GB Finance to issue CN for DN8600001184 08/01/2026 10:13 AM

Users Info: Last Login
Rank Staff Name Last Login
1 Mohamad Aiman Bin Ahmad Nizam 02 Mar 2026, 03:29 PM
2 Priscilla Ling Yu Ching 02 Mar 2026, 02:54 PM
3 Nurul Azidah 02 Mar 2026, 02:53 PM
4 Hatem Aqil 02 Mar 2026, 11:17 AM
5 Abdul Fahim Fahmi Bin Azizan 02 Mar 2026, 10:47 AM
6 Lim Qoon Ooi 02 Mar 2026, 08:22 AM
7 Rosli Bin Che Rose 26 Feb 2026, 08:22 AM
8 Maanoj Kumar a/l Rangan 24 Feb 2025, 02:33 PM

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