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Last updated: 01 Jul 2026, 05:25 AM
IT Ticketing System Report

This Month’s Summary

Status Count
Ticket Logged 0
Open 0
Closed 0

Open by Entity (This Month)

Entity Count
No data found! 0

Closed Tickets by Staff (This Month)

Support Staff Count
No data found 0
Subscription, Warranty & License Expiry Tracker
Item NameSerial NumberTypeEntityStart DateExpiry DateDay(s)
GOLDEN SOFTWARE SURFERF5FFAC29-A80C-4CF4-B7F0-7B8E5FA366AALicenseGE-PSR23/06/202523/06/2026-8
EXTREME NETWORKS ACCESS POINT AP305C-WR03052307158156SubscriptionGE-PSR03/07/202402/07/20261
EXTREME NETWORKS ACCESS POINT AP305C-WR03052307158159SubscriptionGE-PSR03/07/202502/07/20261
EXTREME NETWORKS ACCESS POINT – XIQ PILOT SAAS, PWP SAAS SUPPORT0708-25D3-G6E4-E4E4-E4I8SubscriptionGE-PSR03/07/202502/07/20261
SNTC 8X5XNBD CBS250 SMART 48-PORTPSZ28011ADESubscriptionGE-PSR22/07/202421/07/202620
AUTODESK AUTOCAD LTAUTOD-88LicenseSRS-LRT30/07/202521/07/202620
AUTODESK AUTOCAD LTAUTOD-89LicenseSRS-LRT30/07/202521/07/202620
AUTODESK AUTOCAD LTAUTOD-90LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-91LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-92LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-93LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-94LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-97LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-98LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-99LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-100LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-101LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-102LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-103LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-104LicenseGE-PSR30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-105LicenseGE-PSR30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-106LicenseGE-PSR30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-107LicenseGE-PSR30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-108LicenseGE-PSR30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-109LicenseGE-PSR30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-110LicenseGE-PSR30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-111LicenseGE-PSR30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-112LicenseGG-SSS30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-113LicenseSID30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-114LicenseSID30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-115LicenseSID30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-116LicenseSID30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-117LicenseSID30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-118LicenseSID30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-119LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-120LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-121LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-122LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-123LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-124LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-125LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-126LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-127LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-128LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-129LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-130LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-131LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-132LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-133LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-134LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-135LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-136LicenseSRS TC30/07/202531/07/202630
AUTODESK AEC COLLECTIONAUTOD-137LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AEC COLLECTIONAUTOD-138LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AEC COLLECTIONAUTOD-139LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AEC COLLECTIONAUTOD-140LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AEC COLLECTIONAUTOD-141LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AEC COLLECTIONAUTOD-142LicenseSRS TC30/07/202531/07/202630
AUTODESK AEC COLLECTIONAUTOD-143LicenseSRS TC30/07/202531/07/202630
AUTODESK CIVIL 3DAUTOD-144LicenseSRS TC30/07/202531/07/202630
AUTODESK CIVIL 3DAUTOD-145LicenseSRS TC30/07/202531/07/202630
AUTODESK CIVIL 3DAUTOD-146LicenseSRS TC30/07/202531/07/202630
AUTODESK CIVIL 3DAUTOD-147LicenseSRS TC30/07/202531/07/202630
AUTODESK AUTOCAD FULLAUTOD-157LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-80LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-81LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-82LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-83LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-84LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-85LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-86LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-87LicenseSRS-LRT30/07/202531/07/202630
AUTODESK AEC COLLECTIONAUTOD-196LicenseSRS TC30/06/202531/07/202630
AUTODESK AEC COLLECTIONAUTOD-197LicenseSRS TC30/06/202531/07/202630
AUTODESK AUTOCAD LTAUTOD-204LicenseSRS-LRT11/07/202531/07/202630
AUTODESK REVITAUTOD-205LicenseSRS-LRT09/07/202531/07/202630
MICROSOFT 365 BUSINESS PREMIUM (60 LICENSES)MICRO-9SubscriptionSID14/08/202513/08/202643
EXTREME NETWORKS ACCESS POINT – AP305C-1-WR03052211286749SubscriptionGE-PSR14/08/202513/08/202643
EXTREME NETWORKS ACCESS POINT – AP305C-1-WR03052211286223SubscriptionGE-PSR14/08/202513/08/202643
EXTREME NETWORKS ACCESS POINT – XIQ PILOT SAAS, PWP SAAS SUPPORT0904-24C2-B0D3-C2E4-F5D3SubscriptionGE-PSR14/09/202513/08/202643
Procurement Report

Active Procurement by Entity

Entity Count
GE-PSR 48
GG-SSS 2
SID 47
SRS TC 51
SRS-LRT 265
SRSC 1

Active Procurement by Category

Category Count
Computer (Hardware, Software & Maintenance) 349
ERP S4 Hana 1
Maintenance Cost (Network, Data Centre, Servers, M365, etc.) 24
Office Setup 2
Others 38

Procurement Report - This Month

Status Count
Tickets Open More Than 90 Days
No. Ticket ID Date Entity Requestor Description Notes Updated
1 PC000011 19/09/2024 SID CHOONG HUEY MIN GB_DN504791_DD26.07.2024_RM64,457.64 Priscilla will prepare to do the batching. 04/09/2025 10:40 AM
2 PC000183 26/07/2025 SRS TC HAFIZA BINTI TARIP INV 5300000375-SRS TC-RE: GB-EXPENSES PAID ON BEHALF 5300000358-5300000377 DD 09.01.25 Pending SKL confirmation 16/10/2025 10:42 AM
3 PC000185 29/07/2025 SID ROSLI BIN CHE ROSE Payment BackupSimple - M365 Backup for Business Software One will issue CN for this charges. 26/08/2025 09:50 AM
4 PC000257 18/09/2025 GE-PSR LOO SOAK WAI GESB INTERCO-5300000351-5300000374-EXPENSES POB FEB 2025 (back charge from GEHQ to GGSSSJV.) Pending confirmation from GE C&C whether able to charge amount to GG-SSS JV. 20/11/2025 04:24 PM
5 PC000258 18/09/2025 SRS-LRT ONG HOOI PENG GEHQ-EPO-ROGUE ASIA-PTMP-UPHEP-INV-2509-00045 (Back charge HQ to SRS-LRT) Pending Sie Su Min for confirmation 20/11/2025 12:12 PM
6 PC000263 23/09/2025 SRS-LRT ONG HOOI PENG Inter-co billing back-charge to SRS Consortium SB GB 5300000102 Ms Ong sent reminder to HQ for the CN status 17/12/2025 01:31 PM
7 PC000264 23/09/2025 SRS-LRT ONG HOOI PENG Inter-co billing back-charge to SRS Consortium SB GB 5300000058 Ms Ong sent reminder to HQ for the CN status 17/12/2025 01:31 PM
8 PC000286 13/10/2025 GE-PSR OOI SOO CHENG GB-FY26 IT PACKAGE CHARGE (GIA & GIU), INV5300000282-5300000299 (GB to SRSTC) Pending budget from En Rosli 04/11/2025 08:35 AM
9 DS000915 16/10/2025 SRS-LRT AZMI BIN ABDUL RANI Missing 2-unit tablet Samsung Pending update from user 20/11/2025 12:20 PM
10 PC000322 20/11/2025 SRS-LRT ONG HOOI PENG GB 5300001290 NOVENTIQ-MS O365(EAS) 2024 06/24-05/25 - RM520.38 CN 5400000197 included. Pending review. 20/11/2025 12:19 PM
11 PC000324 20/11/2025 SRS-LRT ONG HOOI PENG GB 5300000146 SRSC-NOVENTIQ-MS 0365 2025 (01/06/25-31/05/26) - RM40,466.52 Namelist pending review. 20/11/2025 12:23 PM
12 PC000330 25/11/2025 GE-PSR OOI SOO CHENG GE PROJECT-8600001121-8600001135-EXPENSES POB OCTOBER 2025 Pending GB Finance to issue CN for DN8600001184 08/01/2026 10:13 AM
13 PC000338 03/12/2025 SRS-LRT ONG HOOI PENG SRS Consortium SB Inter-Co Billing GB 5300000540, 5300000549 Follow up email sent to Madhu by Rosli. 10/12/2025 08:54 AM
14 PC000347 16/12/2025 SRS-LRT ROSLI BIN CHE ROSE Request Spare Unit Meraki MS130-48 Cloud Managed 48GE Switch, Meraki MR44 WiFi 6 Indoor AP ETA Mid May 2026 30/03/2026 02:41 PM
15 PC000375 15/01/2026 GE-PSR HAIDHAR ZUHAIR BIN MOHAMMAD JUNAIDI Request to change laptop from standard specs to power laptop C&C to proceed with payment 14/05/2026 09:13 AM
16 PC000388 27/01/2026 SRS-LRT PHANG KUANG YEOW Request Internet Broadband (Two Site Cabins) - Bandar Sri Pinang & Bandar Macallum SRSLRT/MTL/PO/0001033 & SRSLRT/MTL/PO/0001035 PO sent to Vendor (Ipenet Solutions Sdn Bhd) 28/04/2026 03:00 PM
17 PC000410 02/03/2026 SID NURSYUHADA BINTI MOHD HISHAM GB 5300000296 _SID RM56,607.80 - GIA & GIU 2025 Backcharge Pending CN from HQ Finance 03/03/2026 03:00 PM
18 PC000424 17/03/2026 SRS-LRT MADHU SHIV Request 6 units of Ipad Air for QAQC. MTL/SRSL/IT/11490 pending Finance payment processing 05/06/2026 03:03 PM
19 PC000427 30/03/2026 SRS-LRT MADHU SHIV Request 6 units of iPad Accessories for QAQC department MTL/SRSL/IT/11381 pending approval 14/05/2026 04:21 PM
20 PC000428 30/03/2026 SRS TC ROSLI BIN CHE ROSE UPS Battery replacement for SRSTC office Updated ETA: 10 July 2026 14/05/2026 09:11 AM
21 PC000429 30/03/2026 GE-PSR ROSLI BIN CHE ROSE UPS Battery replacement for GGSSS office Updated ETA: 10 July 2026 14/05/2026 09:11 AM

Users Info: Last Login
Rank Staff Name Last Login
1 Nurul Azidah 30 Jun 2026, 04:45 PM
2 Abdul Fahim Fahmi Bin Azizan 30 Jun 2026, 03:44 PM
3 Priscilla Ling Yu Ching 30 Jun 2026, 02:59 PM
4 Lim Qoon Ooi 30 Jun 2026, 01:27 PM
5 Mohamad Aiman Bin Ahmad Nizam 30 Jun 2026, 10:43 AM
6 Hatem Aqil 26 Jun 2026, 11:04 AM
7 Rosli Bin Che Rose 20 May 2026, 09:43 AM
8 Maanoj Kumar a/l Rangan 24 Feb 2025, 02:33 PM

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